Your Trusted Flight Booking Partner

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect personal information that you provide to us when using our flight booking services, including:

• Personal identification information (name, email address, phone number)
• Travel preferences and booking history
• Payment information for transaction processing
• Technical information about your device and usage patterns

How We Use Your Information

Your personal information is used to:

• Process flight bookings and provide travel services
• Communicate with you about your reservations and account
• Improve our services and customer experience
• Comply with legal obligations and prevent fraud

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Airlines and travel service providers to complete your bookings
• Payment processors for secure transaction handling
• Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Information

For questions about this Privacy Policy, contact us at:

FlightTrust Travel Services
1247 Broadway, New York, NY 10001
Phone: +1 (212) 555-0147
Email: [email protected]

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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By using FlightTrust services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

FlightTrust provides flight booking and travel-related services through our online platform. We act as an intermediary between customers and airlines.

Booking and Payment

• All bookings are subject to availability and airline confirmation
• Payment must be completed to confirm your reservation
• Prices may change without notice until payment is processed
• Additional fees may apply for changes or cancellations

Customer Responsibilities

• Provide accurate and complete information for bookings
• Review all booking details before confirmation
• Comply with airline policies and travel requirements
• Arrive at the airport with proper documentation

Cancellations and Refunds

Cancellation and refund policies are subject to individual airline terms and conditions. Processing fees may apply.

Limitation of Liability

FlightTrust's liability is limited to the cost of the services provided. We are not responsible for airline delays, cancellations, or other service disruptions.

Contact Information

For questions about these Terms of Service:

FlightTrust Travel Services
1247 Broadway, New York, NY 10001
Phone: +1 (212) 555-0147
Email: [email protected]

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Digital Millennium Copyright Act (DMCA) Policy

Last Updated: December 2024

DMCA Compliance

FlightTrust respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Filing a DMCA Notice

If you believe that your copyrighted work has been infringed upon on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
FlightTrust Travel Services
1247 Broadway
New York, NY 10001
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information listed above.

Repeat Infringers

FlightTrust will terminate accounts of users who are determined to be repeat infringers in appropriate circumstances.

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Information: Know what personal data we collect and how we use it
• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of processing

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity to provide our services
• Your consent for marketing communications
• Legitimate interests in improving our services
• Legal obligations we must comply with

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

International Transfers

When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at:

Data Protection Officer
FlightTrust Travel Services
1247 Broadway, New York, NY 10001
Email: [email protected]
Phone: +1 (212) 555-0147

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.